/* Shared visual language for workspace and internal-ticket reports. */
.reports-unified { display: grid; gap: 20px; }
.reports-unified .reports-page-heading { margin-bottom: 0; }

.reports-date-filter,
.reports-filter-card {
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 5px 18px rgba(27, 59, 44, .035);
}
.reports-date-filter { padding: 12px; }
.reports-date-filter input { min-width: 145px; }
.reports-date-filter button { min-width: 120px; }

.reports-kpi-grid { display: grid; gap: 12px; margin: 0; }
.reports-dashboard .reports-kpi-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.reports-kpi-grid > a,
.reports-kpi-grid > article { min-height: 112px; box-sizing: border-box; border-radius: 12px; padding: 18px 20px; }
.reports-dashboard .reports-kpi-grid > a { position: relative; align-content: center; gap: 7px; transition: transform .15s ease, border-color .15s ease, box-shadow .15s ease; }
.reports-dashboard .reports-kpi-grid > a:hover { transform: translateY(-1px); border-color: #9fc8b3; box-shadow: 0 8px 22px rgba(25, 77, 54, .07); }
.reports-dashboard .reports-kpi-grid span { font-size: 10px; font-weight: 750; letter-spacing: .45px; }
.reports-dashboard .reports-kpi-grid strong { font-size: 24px; line-height: 1; }
.reports-dashboard .reports-kpi-grid small { display: flex; align-items: center; justify-content: space-between; color: #718078; font-size: 10px; }
.reports-dashboard .reports-kpi-grid small b { color: var(--green); font-size: 13px; }

.reports-table-card,
.reports-content-card,
.quality-summary-card { min-width: 0; overflow: hidden; border: 1px solid var(--line); border-radius: 13px; background: #fff; box-shadow: 0 5px 18px rgba(27, 59, 44, .035); }
.reports-table-card { padding: 0; }
.reports-card-heading,
.agent-report > .reports-card-heading { display: flex; align-items: center; justify-content: space-between; gap: 18px; min-height: 76px; box-sizing: border-box; padding: 16px 20px; border-bottom: 1px solid var(--line); }
.reports-card-heading > div { display: flex; align-items: center; gap: 12px; }
.reports-card-heading h2 { margin: 0; color: var(--green-dark); font-size: 16px; }
.reports-card-heading p { margin: 4px 0 0; color: var(--muted); font-size: 10px; line-height: 1.45; }
.reports-card-icon { display: grid; place-items: center; flex: 0 0 36px; width: 36px; height: 36px; border-radius: 10px; color: #6c4aa1; background: #f2ecff; font-size: 16px; }
.report-links { align-items: center; gap: 8px; }
.report-links a { display: inline-flex; align-items: center; justify-content: center; min-height: 36px; box-sizing: border-box; border: 1px solid #c7d1cc; border-radius: 8px; padding: 0 11px; color: var(--green-dark); background: #fff; font-size: 10px; font-weight: 750; text-decoration: none; }
.report-links a:hover { border-color: #8eb9a0; background: #f5faf7; }
.report-links .report-export { border-color: var(--green); color: #fff; background: var(--green); }
.report-links .report-export:hover { border-color: var(--green-dark); background: var(--green-dark); }

.agent-report-table { overflow-x: auto; }
.agent-head,
.agent-report-table > article { min-width: 790px; grid-template-columns: minmax(250px, 1.6fr) minmax(110px, .7fr) minmax(80px, .5fr) minmax(95px, .6fr) minmax(110px, .7fr) minmax(105px, .65fr); padding-right: 20px; padding-left: 20px; }
.agent-head { min-height: 40px; box-sizing: border-box; margin: 0; background: #fafcfb; }
.agent-report-table > article { min-height: 64px; box-sizing: border-box; padding-top: 11px; padding-bottom: 11px; font-size: 12px; }
.agent-report-table > article:last-child { border-bottom: 0; }
.report-agent > i { width: 34px; height: 34px; }
.report-agent strong { color: var(--green-dark); font-size: 12px; }
.report-agent small { font-size: 10px; }
.metric-bar { width: 76px; height: 4px; }

.reports-summary-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.quality-summary-card { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; min-height: 190px; padding: 22px; }
.quality-summary-card h2 { margin: 4px 0 8px; color: var(--green-dark); font-size: 20px; }
.quality-summary-card p:last-child { max-width: 460px; margin: 0; color: var(--muted); font-size: 11px; line-height: 1.55; }
.quality-summary-card .ring { margin: 0 12px 0 28px; }
.campaign-summary-card dl { display: grid; grid-template-columns: repeat(2, minmax(95px, 1fr)); gap: 10px; margin: 0 0 0 28px; }
.campaign-summary-card dl div { min-width: 95px; padding: 13px; border-radius: 10px; background: #f7faf8; }
.campaign-summary-card dt { color: var(--muted); font-size: 9px; text-transform: uppercase; }
.campaign-summary-card dd { margin: 5px 0 0; color: var(--green-dark); font-size: 20px; font-weight: 800; }

.internal-reports-page { gap: 18px; }
.internal-reports-page .reports-filter-card { grid-template-columns: repeat(4, minmax(150px, 1fr)) auto; padding: 16px 18px; }
.internal-reports-page .reports-kpi-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.internal-reports-page .reports-kpi-grid article { align-content: center; }
.participation-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 0; padding: 0; }
.participation-grid > div { min-height: 64px; box-sizing: border-box; padding: 12px 18px; border-right: 1px solid #edf1ef; }
.participation-grid > div:last-child { border-right: 0; }
.participation-grid strong { color: var(--green-dark); font-size: 11px; }
.participation-grid small { font-size: 9px; }
.participation-grid b { font-size: 17px; }
.reports-data-table table { min-width: 760px; table-layout: fixed; }
.reports-data-table th { height: 40px; box-sizing: border-box; padding: 10px 18px; font-size: 9px; letter-spacing: .35px; }
.reports-data-table td { height: 62px; box-sizing: border-box; padding: 12px 18px; font-size: 11px; vertical-align: middle; }
.reports-data-table th:nth-child(1), .reports-data-table td:nth-child(1) { width: 12%; }
.reports-data-table th:nth-child(2), .reports-data-table td:nth-child(2) { width: 31%; }
.reports-data-table th:nth-child(3), .reports-data-table td:nth-child(3) { width: 12%; }
.reports-data-table th:nth-child(4), .reports-data-table td:nth-child(4) { width: 18%; }
.reports-data-table th:nth-child(5), .reports-data-table td:nth-child(5),
.reports-data-table th:nth-child(6), .reports-data-table td:nth-child(6) { width: 13.5%; }
.reports-data-table td strong { color: var(--green-dark); font-size: 11px; }
.reports-data-table td small { font-size: 9px; }
.reports-empty-cell { height: 100px!important; color: var(--muted); text-align: center; }

@media (max-width: 1100px) {
  .reports-dashboard .reports-kpi-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .reports-summary-grid { grid-template-columns: 1fr; }
  .internal-reports-page .reports-filter-card { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 760px) {
  .reports-date-filter { display: grid!important; grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .reports-date-filter button { grid-column: 1 / -1; }
  .reports-date-filter input { min-width: 0; width: 100%; box-sizing: border-box; }
  .reports-card-heading,
  .agent-report > .reports-card-heading { align-items: stretch; flex-direction: column; }
  .report-links { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .reports-dashboard .reports-kpi-grid,
  .internal-reports-page .reports-kpi-grid,
  .internal-reports-page .reports-filter-card { grid-template-columns: 1fr; }
  .quality-summary-card { min-height: 0; }
  .participation-grid { grid-template-columns: 1fr; }
  .participation-grid > div { border-right: 0; }
}

@media (max-width: 520px) {
  .reports-date-filter { grid-template-columns: 1fr; }
  .reports-date-filter button { grid-column: 1; }
  .reports-summary-grid { grid-template-columns: 1fr; }
  .quality-summary-card { grid-template-columns: 1fr; gap: 18px; }
  .quality-summary-card .ring { margin: 0 auto; }
  .campaign-summary-card dl { margin-left: 0; }
  .report-links { grid-template-columns: 1fr; }
}