.campaign-status.scheduled { background: #fff4df; color: #8b6419; }
.oauth-install-button { width: 100%; margin-top: 16px; border: 0; border-radius: 8px; background: #4a154b; color: #fff; padding: 11px; font-size: 11px; font-weight: 750; cursor: pointer; }
.integration-help { display: block; margin-top: 8px; color: var(--muted); font-size: 9px; line-height: 1.5; }
.integration-warning { margin-top: 14px; padding: 10px; border-radius: 8px; background: #fff8e8; color: #7d621e; font-size: 9px; }
.advanced-integration { margin-top: 14px; border-top: 1px solid var(--line); padding-top: 12px; }
.advanced-integration summary { color: var(--green); font-size: 10px; font-weight: 700; cursor: pointer; }
.integration-actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.schedule-form { display: grid; gap: 9px; padding: 12px; border: 1px solid var(--line); border-radius: 9px; background: #fafcfb; }
.schedule-form > label:not(.send-choice) { display: grid; gap: 5px; color: var(--muted); font-size: 9px; font-weight: 750; text-transform: uppercase; }
.schedule-form input[type="datetime-local"] { border: 1px solid #c7d1cc; border-radius: 7px; background: #fff; padding: 8px; font: inherit; font-size: 10px; }
.send-choice { display: flex; align-items: center; gap: 7px; font-size: 10px; color: var(--text); }
.group-settings-layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 18px; }
.group-list { display: grid; gap: 14px; align-content: start; }
.group-card { background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 19px; }
.group-card > header { display: flex; justify-content: space-between; align-items: start; gap: 12px; }
.group-card h2, .operation-settings h2 { margin: 0; color: var(--green-dark); font-size: 16px; }
.group-card header p, .operation-settings p { color: var(--muted); font-size: 10px; }
.group-card header > span { background: var(--green-soft); color: var(--green); border-radius: 20px; padding: 5px 8px; font-size: 9px; }
.group-members { margin: 13px 0; border-top: 1px solid var(--line); }
.group-members article { display: flex; align-items: center; gap: 9px; padding: 10px 2px; border-bottom: 1px solid #edf1ef; }
.group-members article > i { width: 29px; height: 29px; display: grid; place-items: center; border-radius: 50%; background: var(--green-soft); color: var(--green); font-style: normal; font-size: 10px; font-weight: 750; }
.group-members article > div { display: grid; gap: 2px; flex: 1; }
.group-members strong { font-size: 11px; }
.group-members small, .group-members > p { color: var(--muted); font-size: 9px; }
.group-members button { border: 0; background: transparent; color: var(--danger); cursor: pointer; }
.add-member-form { display: flex; gap: 8px; }
.add-member-form select { flex: 1; border: 1px solid #c7d1cc; border-radius: 8px; background: #fff; padding: 8px; font-size: 10px; }
.add-member-form button { border: 0; border-radius: 8px; background: var(--green); color: #fff; padding: 0 13px; font-size: 10px; font-weight: 700; }
.operation-settings { display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 18px; }
.operation-summary { display: grid; gap: 10px; align-content: start; }
.operation-summary article { display: grid; gap: 5px; background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 17px; }
.operation-summary span { color: var(--muted); font-size: 9px; text-transform: uppercase; }
.operation-summary strong { color: var(--green-dark); font-size: 20px; }
.operation-summary > small { color: var(--muted); font-size: 9px; line-height: 1.5; }
.sla-badge { display: inline-flex; width: max-content; border-radius: 20px; padding: 4px 7px; font-size: 8px; font-style: normal; font-weight: 750; }
.sla-badge.active, .sla-badge.met { background: var(--green-soft); color: var(--green); }
.sla-badge.risk { background: #fff4df; color: #8b6419; }
.sla-badge.breached { background: #fff0ef; color: var(--danger); }
.sla-badge.none { background: #eef1ef; color: var(--muted); }
.ticket-sla-panel { display: grid; gap: 4px; margin: 0 0 14px; padding: 11px; border: 1px solid var(--line); border-radius: 8px; background: #fafcfb; }
.ticket-sla-panel small { color: var(--muted); font-size: 9px; }
@media (max-width: 900px) { .group-settings-layout, .operation-settings { grid-template-columns: 1fr; } }
.group-heading { margin-top: 28px; }
.queue-filter { display: flex; gap: 8px; }
.campaign-header-stats { display: grid; gap: 6px; justify-items: end; }
.campaign-header-stats small { color: var(--muted); font-size: 9px; }
.checklist a { color: inherit; text-decoration: none; }
.settings-tabs { overflow-x: auto; }
.report-kpis { grid-template-columns: repeat(5, 1fr); }
@media (max-width: 1100px) { .report-kpis { grid-template-columns: repeat(3, 1fr); } }
/* Secure attachments */
.attachment-list { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.attachment-item, .attachment-blocked, .staged-attachment {
  border: 1px solid #cfe8da; border-radius: 9px; padding: 8px 10px; background: #f7fcf9;
  color: #176b46; font-size: 13px; text-decoration: none;
}
.attachment-item { display: flex; align-items: center; justify-content: space-between; gap: 14px; }
.attachment-item > div { display: flex; gap: 7px; }
.attachment-item a, .attachment-item button {
  min-height: 32px; border: 1px solid var(--line); border-radius: 7px; padding: 6px 10px;
  background: var(--surface); color: var(--green); font: inherit; font-weight: 700;
  text-decoration: none; cursor: pointer;
}
.attachment-preview-dialog {
  width: min(1080px, calc(100vw - 32px)); height: min(760px, calc(100vh - 32px));
  padding: 0; border: 1px solid var(--line); border-radius: var(--radius-control);
  background: var(--surface); box-shadow: var(--shadow);
}
.attachment-preview-dialog::backdrop { background: rgb(8 35 24 / 62%); }
.attachment-preview-dialog > header {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 14px 18px; border-bottom: 1px solid var(--line);
}
.attachment-preview-dialog > header div { display: grid; gap: 2px; }
.attachment-preview-dialog > header small { color: var(--muted); }
.attachment-preview-dialog > header button {
  width: 40px; height: 40px; border: 1px solid var(--line); border-radius: var(--radius-control);
  background: var(--surface); color: var(--text); font-size: 24px; cursor: pointer;
}
.attachment-preview-stage { height: calc(100% - 70px); padding: 12px; background: var(--page); }
.attachment-preview-stage iframe { width: 100%; height: 100%; border: 0; background: var(--surface); }
.attachment-preview-stage img {
  display: block; width: 100%; height: 100%; object-fit: contain; background: var(--surface);
}
.attachment-preview-stage [hidden] { display: none; }
@media (max-width: 600px) {
  .attachment-item { align-items: flex-start; flex-direction: column; }
  .attachment-preview-dialog { width: calc(100vw - 16px); height: calc(100vh - 16px); }
}
.attachment-blocked, .staged-attachment.quarantined, .staged-attachment.failed {
  border-color: #f0d0cb; background: #fff8f7; color: #9a3e32;
}
.attachment-composer { border-top: 1px solid #e4eee8; padding: 14px 0; }
.attachment-composer > form { display: flex; align-items: end; gap: 12px; }
.attachment-composer label { display: grid; gap: 5px; color: #244c3a; font-weight: 700; }
.attachment-composer label small, .staged-attachment small { color: #708078; font-weight: 400; }
.staged-attachment { display: flex; align-items: center; justify-content: space-between; margin-top: 8px; }
.staged-attachment form { margin: 0; }
.staged-attachment button { border: 0; background: transparent; color: inherit; font-size: 20px; cursor: pointer; }
.audit-panel { margin-top: 16px; padding: 0; overflow: hidden; }
.audit-row {
  display: grid; grid-template-columns: 160px minmax(260px, 1fr) 80px 110px;
  align-items: center; gap: 18px; padding: 16px 20px;
}
.audit-row time, .audit-row code { color: #66766e; font-size: 12px; }
.audit-row > div { display: grid; gap: 4px; }
.audit-row > div small { color: #718078; }
.audit-row details { justify-self: end; }
.audit-row pre { white-space: pre-wrap; max-width: 520px; }
.business-days { display: flex; flex-wrap: wrap; gap: 7px; }
.business-days label {
  display: flex !important; align-items: center; gap: 6px; padding: 8px 10px;
  border: 1px solid #d4dfd9; border-radius: 8px; background: #f8fbf9;
}
.business-days input { width: 15px !important; height: 15px !important; accent-color: #2f805b; }
.system-summary { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-bottom: 18px; }
.system-summary article { display: grid; gap: 5px; padding: 17px; background: #fff; border: 1px solid #dfe8e3; border-radius: 11px; }
.system-summary span, .system-summary small { color: #718078; font-size: 10px; }
.system-summary strong { color: #183f2d; font-size: 19px; }
.system-columns { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.system-heading { display: flex; justify-content: space-between; align-items: start; border-bottom: 1px solid #e6ede9; padding-bottom: 14px; }
.system-heading h2, .go-live-panel h2 { margin: 0; color: #183f2d; }
.system-heading p { margin: 4px 0 0; color: #718078; font-size: 11px; }
.system-heading a { color: #2f805b; font-size: 11px; }
.system-checks article { display: grid; grid-template-columns: 30px 1fr auto; align-items: center; gap: 11px; padding: 13px 0; border-bottom: 1px solid #edf2ef; }
.system-checks i { width: 27px; height: 27px; border-radius: 50%; display: grid; place-items: center; font-style: normal; background: #fff0ef; color: #a33b32; }
.system-checks i.ok { background: #e3f4eb; color: #24724e; }
.system-checks i.pending { background: #fff5df; color: #8b6419; }
.system-checks div { display: grid; gap: 3px; }
.system-checks small, .system-checks span { color: #718078; font-size: 9px; }
.go-live-panel { display: grid; grid-template-columns: 260px 1fr; gap: 28px; margin-top: 18px; padding: 22px; background: #f7fbf9; border: 1px solid #cfe2d7; border-radius: 12px; }
.go-live-panel ol { columns: 2; margin: 0; color: #42554b; font-size: 11px; line-height: 1.8; }
@media (max-width: 900px) { .system-summary, .system-columns { grid-template-columns: 1fr; } .go-live-panel { grid-template-columns: 1fr; } .go-live-panel ol { columns: 1; } }
@media (max-width: 900px) {
  .audit-row { grid-template-columns: 1fr auto; }
  .audit-row time, .audit-row code { display: none; }
}

/* Campaign studio */
.campaign-heading-actions { display: flex; gap: 9px; align-items: center; }
.campaign-heading-actions a, .campaign-empty a { text-decoration: none; }
.campaign-overview { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-bottom: 18px; }
.campaign-overview article { display: grid; gap: 4px; padding: 16px 18px; border: 1px solid var(--line); border-radius: 11px; background: #fff; }
.campaign-overview span, .campaign-overview small { color: var(--muted); font-size: 9px; }
.campaign-overview strong { color: var(--green-dark); font-size: 18px; }
.campaign-hub .campaign-list > header div { display: grid; gap: 4px; }
.campaign-hub .campaign-list > header p { margin: 0; color: var(--muted); font-size: 10px; }
.campaign-empty strong { display: block; color: var(--green-dark); font-size: 16px; }
.campaign-empty p { margin: 7px 0 18px; }
.studio-badge { padding: 7px 10px; border-radius: 20px; color: var(--green); background: var(--green-soft); font-size: 10px; font-weight: 750; }
.template-studio { display: grid; grid-template-columns: 280px minmax(0, 1fr); gap: 18px; align-items: start; }
.template-library, .template-builder, .campaign-source-card, .campaign-create-help, .audience-groups, .audience-builder { border: 1px solid var(--line); border-radius: 12px; background: #fff; }
.template-library { padding: 18px; }
.template-library > header, .audience-groups > header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 10px; }
.template-library h2, .template-builder h2, .campaign-source-card h2, .campaign-create-help h2, .audience-groups h2, .audience-builder h2 { margin: 0; color: var(--green-dark); font-size: 16px; }
.template-library > header span, .audience-groups > header span { padding: 4px 7px; border-radius: 15px; background: var(--green-soft); color: var(--green); font-size: 9px; }
.template-library article { display: grid; grid-template-columns: 8px 1fr; gap: 11px; padding: 14px 0; border-top: 1px solid #edf1ef; }
.template-swatch { border-radius: 8px; background: var(--swatch); }
.template-library article > div:last-child { display: grid; gap: 3px; }
.template-library strong { font-size: 11px; }
.template-library small, .template-library p, .template-empty { color: var(--muted); font-size: 9px; }
.template-library p { margin: 4px 0 0; line-height: 1.45; }
.template-empty { padding: 40px 5px; text-align: center; }
.template-builder { display: grid; grid-template-columns: minmax(440px, 1.1fr) minmax(300px, .8fr); overflow: hidden; }
.template-builder > form { padding: 22px; min-width: 0; }
.template-settings { display: grid; gap: 11px; }
.template-settings label, .audience-builder label, .campaign-source-card form > label { display: grid; gap: 5px; color: var(--muted); font-size: 9px; font-weight: 750; text-transform: uppercase; }
.template-settings label span { font-weight: 400; text-transform: none; }
.template-settings input, .audience-builder input, .campaign-source-card input, .campaign-source-card select { width: 100%; box-sizing: border-box; height: 39px; border: 1px solid #c7d1cc; border-radius: 8px; padding: 9px; background: #fff; color: var(--text); font: inherit; font-size: 11px; }
.color-settings { display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; }
.color-settings label { padding: 9px; border: 1px solid var(--line); border-radius: 8px; }
.color-settings input { height: 27px; padding: 0; border: 0; cursor: pointer; }
.rich-editor-shell { margin-top: 15px; border: 1px solid #cfd9d4; border-radius: 10px; overflow: hidden; }
.rich-editor-shell > header { background: #f7faf8; border-bottom: 1px solid var(--line); }
.editor-toolbar, .variable-tools { display: flex; align-items: center; gap: 5px; padding: 8px; flex-wrap: wrap; }
.editor-toolbar button, .variable-tools button, .email-preview-panel header button { border: 1px solid #d4ddd8; border-radius: 6px; background: #fff; color: var(--text); padding: 6px 8px; font-size: 9px; cursor: pointer; }
.editor-toolbar label { display: flex; width: 27px; height: 27px; }
.editor-toolbar input { width: 27px; height: 27px; padding: 0; border: 0; }
.variable-tools { border-top: 1px solid #e4ebe7; }
.variable-tools span { margin-right: 4px; color: var(--muted); font-size: 8px; text-transform: uppercase; }
.variable-tools button { border-color: #cbe3d5; color: var(--green); background: var(--green-soft); }
.rich-editor { min-height: 390px; padding: 28px; outline: 0; font-size: 13px; line-height: 1.6; }
.rich-editor h2 { font-size: 22px; }
.rich-editor a { color: var(--green); }
.save-rich-template { width: 100%; margin-top: 14px; }
.email-preview-panel { display: grid; grid-template-rows: auto 1fr; padding: 18px; background: #eef3f0; border-left: 1px solid var(--line); }
.email-preview-panel header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 12px; }
.email-preview-panel header div { display: grid; gap: 3px; }
.email-preview-panel header span { color: var(--muted); font-size: 8px; text-transform: uppercase; }
.email-preview-panel header strong { font-size: 11px; }
.email-preview-panel iframe { width: 100%; min-height: 760px; border: 0; border-radius: 9px; background: #fff; }
.campaign-create-grid { display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 18px; align-items: start; }
.campaign-source-card { overflow: hidden; }
.source-tabs { display: grid; grid-template-columns: repeat(3, 1fr); background: #f5f8f6; border-bottom: 1px solid var(--line); }
.source-tabs button { border: 0; border-bottom: 3px solid transparent; padding: 15px; background: transparent; color: var(--muted); font-size: 10px; font-weight: 750; cursor: pointer; }
.source-tabs button.active { border-color: var(--green); background: #fff; color: var(--green-dark); }
.campaign-source-card > section { padding: 24px; }
.source-intro { display: flex; gap: 13px; align-items: center; margin-bottom: 20px; }
.source-intro i, .audience-groups article i { width: 42px; height: 42px; display: grid; place-items: center; border-radius: 10px; background: var(--green-soft); color: var(--green); font-size: 11px; font-style: normal; font-weight: 800; }
.source-intro p { margin: 4px 0 0; color: var(--muted); font-size: 10px; }
.campaign-source-card form { display: grid; gap: 14px; }
.file-drop { padding: 22px; border: 1px dashed #a9c8b7; border-radius: 10px; align-items: center; justify-items: center; background: #f8fcfa; text-align: center; }
.file-drop input { height: auto; border: 0; padding: 0; }
.file-drop span { color: var(--green); font-size: 11px; }
.file-drop small { color: var(--muted); font-size: 8px; text-transform: none; font-weight: 400; }
.group-choice-list, .contact-picker { max-height: 310px; overflow: auto; border: 1px solid var(--line); border-radius: 9px; }
.group-choice-list label, .contact-picker label { display: flex; align-items: center; gap: 10px; padding: 12px; border-bottom: 1px solid #edf1ef; cursor: pointer; }
.group-choice-list input, .contact-picker input, .audience-contact-table input { width: 15px; height: 15px; accent-color: var(--green); }
.group-choice-list span, .contact-picker span { display: grid; gap: 3px; }
.group-choice-list small, .contact-picker small { color: var(--muted); font-size: 8px; }
.contact-picker header { display: flex; justify-content: space-between; padding: 10px 12px; background: #f7faf8; font-size: 9px; }
.contact-picker header span { color: var(--muted); }
.source-empty { padding: 35px; color: var(--muted); text-align: center; font-size: 10px; }
.source-empty a { color: var(--green); }
.campaign-create-help { padding: 20px; }
.campaign-create-help ol { display: grid; gap: 18px; margin: 20px 0; padding: 0; list-style: none; }
.campaign-create-help li { display: flex; gap: 10px; }
.campaign-create-help li > span { width: 25px; height: 25px; display: grid; place-items: center; flex: 0 0 25px; border-radius: 50%; background: var(--green-soft); color: var(--green); font-size: 9px; }
.campaign-create-help li div { display: grid; gap: 3px; }
.campaign-create-help small { color: var(--muted); font-size: 9px; line-height: 1.45; }
.campaign-create-help > a { display: block; margin-top: 10px; color: var(--green); font-size: 10px; text-decoration: none; }
.audience-layout { display: grid; grid-template-columns: 280px minmax(0, 1fr); gap: 18px; align-items: start; }
.audience-groups { padding: 18px; }
.audience-groups article { display: flex; gap: 10px; padding: 13px 0; border-top: 1px solid #edf1ef; }
.audience-groups article i { width: 34px; height: 34px; flex: 0 0 34px; }
.audience-groups article div { display: grid; gap: 3px; }
.audience-groups small, .audience-groups p { margin: 0; color: var(--muted); font-size: 8px; }
.audience-builder { padding: 20px; }
.audience-builder > header { display: flex; justify-content: space-between; align-items: end; margin-bottom: 18px; }
.audience-builder header p { margin: 4px 0 0; color: var(--muted); font-size: 9px; }
.audience-builder header form { display: flex; gap: 6px; }
.audience-builder header input { width: 220px; }
.audience-builder header button { border: 0; border-radius: 8px; background: var(--green); color: #fff; padding: 0 13px; }
.audience-builder > form { display: grid; gap: 15px; }
.audience-contact-table { max-height: 470px; overflow: auto; border: 1px solid var(--line); border-radius: 9px; }
.audience-contact-head, .audience-contact-table > label { display: grid; grid-template-columns: 28px 1fr 100px; gap: 10px; align-items: center; padding: 11px 13px; }
.audience-contact-head { position: sticky; top: 0; z-index: 1; background: #f6f9f7; color: var(--muted); font-size: 8px; text-transform: uppercase; }
.audience-contact-table > label { border-top: 1px solid #edf1ef; text-transform: none; cursor: pointer; }
.audience-contact-table > label > span:nth-child(2) { display: grid; gap: 3px; }
.audience-contact-table small, .audience-contact-table > label > span:last-child { color: var(--muted); font-size: 8px; font-weight: 400; }
.audience-builder footer { display: flex; align-items: center; justify-content: space-between; }
.audience-builder footer small { color: var(--muted); font-size: 9px; }
.campaign-email-preview { width: 100%; height: 520px; border: 1px solid var(--line); border-radius: 9px; margin: 15px 0; background: #fff; }
@media (max-width: 1180px) { .template-studio { grid-template-columns: 1fr; } .template-library { display: none; } .template-builder { grid-template-columns: 1fr; } .email-preview-panel { border: 0; border-top: 1px solid var(--line); } .email-preview-panel iframe { min-height: 600px; } }
@media (max-width: 900px) { .campaign-overview, .campaign-create-grid, .audience-layout { grid-template-columns: 1fr; } .campaign-hub-heading { align-items: stretch; flex-direction: column; } .campaign-heading-actions { flex-wrap: wrap; } }
@media (max-width: 650px) { .campaign-overview { grid-template-columns: 1fr; } .template-builder > form, .campaign-source-card > section { padding: 16px; } .color-settings { grid-template-columns: repeat(2, 1fr); } .source-tabs button { padding: 12px 5px; } .audience-builder > header { align-items: stretch; flex-direction: column; gap: 10px; } .audience-builder header input { width: 100%; } }

/* Ticket views */
.views-heading { display: flex; align-items: center; justify-content: space-between; }
.views-heading .folder-heading { margin-bottom: 8px; }
.views-heading > a { display: grid; place-items: center; width: 25px; height: 25px; margin: 0 6px 8px 0; border-radius: 6px; color: var(--green); background: var(--green-soft); text-decoration: none; font-size: 17px; }
.view-link { padding-top: 9px; padding-bottom: 9px; }
.view-link > span:first-child { color: #75a78d; font-size: 11px; }
.view-link em { margin-left: auto; }
.folder-link > span.folder-view-marker:first-child {
  display: grid;
  place-items: center;
  flex: 0 0 18px;
  width: 18px;
  height: 18px;
  margin-right: 2px;
  line-height: 1;
  text-align: center;
}
.folder-link > .folder-view-marker.all { font-size: 13px; }
.folder-link > .folder-view-marker.personal,
.folder-link > .folder-view-marker.default { font-size: 12px; }
.manage-views-link { display: block; margin: 9px 10px 24px; color: var(--green); text-decoration: none; font-size: 9px; }
.mailbox-heading { padding-top: 18px; border-top: 1px solid var(--line); }
.view-result-count { display: block; margin-top: 5px; color: var(--muted); font-size: 10px; }
.views-limit { padding: 7px 10px; border-radius: 20px; color: var(--green); background: var(--green-soft); font-size: 9px; }
.views-layout { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 18px; align-items: start; }
.views-catalog { display: grid; gap: 18px; }
.default-views-panel, .custom-views-panel, .view-builder { border: 1px solid var(--line); border-radius: 12px; background: #fff; padding: 20px; }
.default-views-panel > header, .custom-views-panel > header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 10px; }
.default-views-panel h2, .custom-views-panel h2, .view-builder h2 { margin: 0; color: var(--green-dark); font-size: 16px; }
.default-views-panel header p, .custom-views-panel header p, .view-builder > p:not(.eyebrow) { margin: 4px 0 0; color: var(--muted); font-size: 9px; }
.default-views-panel header > span, .custom-views-panel header > span { padding: 4px 7px; border-radius: 14px; color: var(--green); background: var(--green-soft); font-size: 9px; }
.default-views-panel > a { display: grid; grid-template-columns: 26px 1fr 100px 18px; gap: 10px; align-items: center; padding: 12px 3px; border-top: 1px solid #edf1ef; color: var(--text); text-decoration: none; }
.default-views-panel > a > i { color: #75a78d; font-style: normal; }
.default-views-panel > a > div { display: grid; gap: 2px; }
.default-views-panel strong { font-size: 11px; }
.default-views-panel small, .default-views-panel > a > span { color: var(--muted); font-size: 8px; }
.default-views-panel > a > b { color: var(--green); }
.editable-default-views .default-view-row{display:grid;grid-template-columns:minmax(210px,1fr) minmax(180px,.75fr) 62px auto;gap:12px;align-items:center;padding:12px 3px;border-top:1px solid #edf1ef}.editable-default-views .default-view-row.inactive{opacity:.68}.default-view-main{display:flex;align-items:center;gap:10px;color:var(--text);text-decoration:none}.default-view-main>i{color:#75a78d;font-style:normal}.default-view-main>div{display:grid;gap:2px}.default-view-main strong{font-size:11px}.default-view-main small{color:var(--muted);font-size:8px}.default-view-actions{display:flex;align-items:center;justify-content:flex-end;gap:7px}.default-view-actions>a,.default-view-actions button,.restore-default-views button{border:0;background:transparent;color:var(--green);font-size:8px;font-weight:700;text-decoration:none;cursor:pointer}.default-view-actions button.danger{color:var(--danger)}.restore-default-views{display:flex;justify-content:flex-end;padding-top:12px}.restore-default-views button{padding:7px 10px;border:1px solid #cfe1d7;border-radius:7px;background:#f5faf7}.default-view-editor{position:sticky;top:18px}.view-editor-close{float:right;display:grid;place-items:center;width:27px;height:27px;border-radius:7px;background:#f1f4f2;color:var(--muted);font-size:16px;text-decoration:none}
.view-table-head, .custom-views-panel > article { display: grid; grid-template-columns: minmax(180px, 1fr) 120px minmax(160px, .8fr) 125px; gap: 12px; align-items: center; }
.view-table-head { padding: 9px 5px; color: var(--muted); border-bottom: 1px solid var(--line); font-size: 8px; text-transform: uppercase; }
.custom-views-panel > article { padding: 12px 5px; border-bottom: 1px solid #edf1ef; font-size: 9px; }
.custom-views-panel article > div:first-child { display: flex; align-items: center; gap: 9px; }
.custom-views-panel article > div:first-child > i { width: 28px; height: 28px; display: grid; place-items: center; border-radius: 7px; color: var(--green); background: var(--green-soft); font-style: normal; }
.custom-views-panel article > div:first-child > i.shared { color: #7c5b18; background: #fff4df; }
.custom-views-panel article > div:first-child span { display: grid; gap: 2px; }
.custom-views-panel article small, .criteria-summary { color: var(--muted); font-size: 8px; }
.custom-views-panel article > div:last-child { display: flex; align-items: center; gap: 6px; }
.view-active { padding: 4px 6px; border-radius: 12px; color: var(--muted); background: #eef1ef; font-size: 8px; font-style: normal; }
.view-active.on { color: var(--green); background: var(--green-soft); }
.custom-views-panel form { margin: 0; }
.custom-views-panel form button { border: 0; background: transparent; color: var(--green); font-size: 8px; cursor: pointer; }
.views-empty { padding: 50px 10px; color: var(--muted); text-align: center; font-size: 10px; }
.view-builder { position: sticky; top: 88px; }
.view-builder > form { display: grid; gap: 12px; margin-top: 17px; }
.view-builder form > label { display: grid; gap: 5px; color: var(--muted); font-size: 8px; font-weight: 750; text-transform: uppercase; }
.view-builder input:not([type="checkbox"]), .view-builder select { width: 100%; height: 38px; box-sizing: border-box; border: 1px solid #c7d1cc; border-radius: 8px; background: #fff; padding: 8px; color: var(--text); font: inherit; font-size: 10px; }
.view-builder fieldset { display: flex; flex-wrap: wrap; gap: 6px; margin: 0; padding: 10px; border: 1px solid var(--line); border-radius: 8px; }
.view-builder legend { padding: 0 4px; color: var(--muted); font-size: 8px; font-weight: 750; text-transform: uppercase; }
.view-check { display: flex !important; align-items: center; gap: 5px !important; padding: 6px 8px; border-radius: 7px; color: var(--text) !important; background: #f5f8f6; font-size: 9px !important; font-weight: 600 !important; text-transform: none !important; cursor: pointer; }
.view-check input { width: 14px; height: 14px; accent-color: var(--green); }
.view-builder fieldset small { width: 100%; color: var(--muted); font-size: 8px; }
.view-check.standalone { border: 1px solid var(--line); }
@media (max-width: 1100px) { .views-layout { grid-template-columns: 1fr; } .view-builder { position: static; } }
@media (max-width: 800px) { .view-table-head { display: none; } .custom-views-panel > article { grid-template-columns: 1fr; } .default-views-panel > a { grid-template-columns: 24px 1fr auto; } .default-views-panel > a > span { display: none; } .editable-default-views .default-view-row{grid-template-columns:1fr auto}.editable-default-views .criteria-summary{grid-column:1/-1}.default-view-actions{grid-column:1/-1;justify-content:flex-start} }

/* Keep the inbox table inside the content area on common 1280px notebooks. */
@media (max-width: 1400px) {
  .queue-columns, .ticket-row { grid-template-columns: minmax(240px, 1.5fr) minmax(150px, .8fr) 110px; }
  .queue-columns span:last-child, .ticket-row time { display: none; }
}

.macro-heading { display: flex; align-items: flex-end; justify-content: space-between; gap: 20px; margin-bottom: 24px; }
.macro-heading h1 { margin: 0; color: var(--green-dark); font-size: 30px; }
.macro-heading p:not(.eyebrow) { margin: 7px 0 0; color: var(--muted); font-size: 12px; }
.macro-heading > span { padding: 6px 10px; border-radius: 20px; background: var(--green-soft); color: var(--green); font-size: 9px; }
.macro-layout { display: grid; grid-template-columns: minmax(0, 1fr) 350px; gap: 18px; align-items: start; }
.macro-search { display: flex; align-items: center; gap: 8px; margin-bottom: 13px; }
.macro-search > span { margin-right: -34px; z-index: 1; color: var(--muted); }
.macro-search input { width: min(520px, 100%); height: 40px; padding: 0 38px; border: 1px solid #c7d1cc; border-radius: 8px; }
.macro-search button { height: 40px; border: 0; border-radius: 8px; padding: 0 14px; background: var(--green); color: #fff; font-weight: 700; }
.macro-search a { color: var(--green); font-size: 10px; }
.macro-library { padding: 20px; }
.macro-table-head, .macro-row { display: grid; grid-template-columns: minmax(200px, 1.2fr) 125px 145px 105px; gap: 12px; align-items: center; }
.macro-table-head { padding: 14px 5px 9px; color: var(--muted); font-size: 8px; font-weight: 750; text-transform: uppercase; }
.macro-row { padding: 14px 5px; border-top: 1px solid #edf1ef; }
.macro-row.inactive { opacity: .58; }
.macro-row > div:first-child { display: grid; gap: 4px; min-width: 0; }
.macro-row strong { font-size: 11px; color: var(--green-dark); }
.macro-row small { display: block; color: var(--muted); font-size: 8px; line-height: 1.4; }
.macro-row i { width: max-content; padding: 3px 6px; border-radius: 10px; background: #eef8f2; color: var(--green); font-size: 8px; font-style: normal; }
.macro-row > span { color: var(--text); font-size: 9px; }
.macro-scope { width: max-content; padding: 5px 7px; border-radius: 15px; background: #f0f4f2; }
.macro-scope.shared { background: var(--green-soft); color: var(--green) !important; }
.macro-row > div:last-child { display: flex; align-items: center; justify-content: space-between; gap: 5px; }
.macro-row form button { border: 0; background: transparent; color: var(--green); font-size: 8px; cursor: pointer; }
.macro-state { padding: 5px 7px; border-radius: 14px; font-size: 8px; }
.macro-state.active { background: #e5f5ec; color: #087443; }
.macro-state.paused { background: #eef1ef; color: #59665f; }
.macro-empty { padding: 45px 15px; color: var(--muted); text-align: center; font-size: 10px; }
.macro-builder { position: sticky; top: 88px; }
.macro-builder h2 { margin: 0; color: var(--green-dark); font-size: 18px; }
.macro-builder > p:not(.eyebrow) { margin: 5px 0 17px; color: var(--muted); font-size: 9px; }
.macro-builder form { display: grid; gap: 11px; }
.macro-builder form > label { display: grid; gap: 5px; color: var(--muted); font-size: 8px; font-weight: 750; text-transform: uppercase; }
.macro-builder input:not([type="checkbox"]), .macro-builder select, .macro-builder textarea { width: 100%; box-sizing: border-box; border: 1px solid #c7d1cc; border-radius: 8px; background: #fff; padding: 9px; color: var(--text); font: inherit; font-size: 10px; }
.macro-builder input:not([type="checkbox"]), .macro-builder select { height: 38px; }
.macro-builder textarea { resize: vertical; line-height: 1.55; }
.macro-tokens { border: 1px solid var(--line); border-radius: 8px; padding: 8px; }
.macro-tokens summary { color: var(--green); font-size: 9px; font-weight: 700; cursor: pointer; }
.macro-tokens button { display: grid; grid-template-columns: 1fr 1fr; width: 100%; padding: 7px 3px; border: 0; border-top: 1px solid #edf1ef; background: transparent; text-align: left; cursor: pointer; }
.macro-tokens code { color: var(--green-dark); font-size: 8px; }
.macro-tokens span { color: var(--muted); font-size: 8px; }
.macro-ai-check { display: flex !important; grid-template-columns: 16px 1fr; align-items: flex-start; gap: 8px !important; padding: 10px; border-radius: 8px; background: var(--green-soft); text-transform: none !important; }
.macro-ai-check input { accent-color: var(--green); }
.macro-ai-check span { display: grid; gap: 3px; }
.macro-ai-check strong { color: var(--green-dark); font-size: 9px; }
.macro-ai-check small { color: var(--muted); font-size: 8px; line-height: 1.4; }
@media (max-width: 1180px) { .macro-layout { grid-template-columns: 1fr; } .macro-builder { position: static; } }
@media (max-width: 760px) { .macro-table-head { display: none; } .macro-row { grid-template-columns: 1fr; } .macro-heading { align-items: flex-start; flex-direction: column; } }

.macro-quick-apply { display: flex; align-items: center; gap: 8px; margin: 0 0 12px; padding: 10px; border: 1px solid #d9e6df; border-radius: 9px; background: #f6faf8; }
.macro-quick-apply label { display: flex; align-items: center; flex: 1; gap: 7px; }
.macro-quick-apply label > span { color: var(--green); font-size: 16px; }
.macro-quick-apply select { width: 100%; height: 36px; border: 1px solid #c7d1cc; border-radius: 7px; background: #fff; padding: 0 10px; color: var(--text); font-size: 10px; }
.macro-quick-apply > a { color: var(--green); font-size: 9px; white-space: nowrap; }
@media (max-width: 650px) { .macro-quick-apply { align-items: stretch; flex-direction: column; } .macro-quick-apply .secondary-action { width: 100%; } }

.agent-signature-preview { margin-top: -1px; padding: 10px 12px; border: 1px solid #dce5e0; border-top: 0; border-radius: 0 0 8px 8px; background: #fafcfb; }
.agent-signature-preview > span { display: block; margin-bottom: 6px; color: var(--green); font-size: 8px; font-weight: 750; text-transform: uppercase; }
.agent-signature-preview p { margin: 0; color: var(--muted); font-size: 10px; line-height: 1.5; white-space: pre-wrap; }
