.collaboration-workspace{grid-template-columns:320px minmax(0,1fr)}.context-form,.note-form{display:grid;gap:8px;padding:14px 0;border-top:1px solid #edf1ef}.context-form label,.note-form label,.send-form label{display:grid;gap:6px;color:var(--muted);font-size:10px;font-weight:750;text-transform:uppercase;letter-spacing:.4px}.context-form select,.note-form textarea,.reply-composer textarea,.send-form select{width:100%;border:1px solid #c7d1cc;border-radius:8px;background:#fff;color:var(--text);padding:9px 10px;outline:none}.context-form select,.send-form select{height:38px}.context-form select:focus,.note-form textarea:focus,.reply-composer textarea:focus{border-color:var(--green);box-shadow:0 0 0 3px rgba(15,122,79,.1)}.context-form button,.note-form button{justify-self:start;border:0;background:transparent;color:var(--green);padding:2px 0;font-size:11px;font-weight:750;cursor:pointer}.note-form{margin-top:4px}.note-form textarea{resize:vertical;font-size:12px;text-transform:none}.ticket-notice{padding:11px 14px;margin-bottom:18px;border-radius:8px;font-size:12px}.ticket-notice.success{background:var(--green-soft);border:1px solid #b9ddca;color:var(--green-dark)}.ticket-notice.error{background:#fff1f0;border:1px solid #f0b7b2;color:var(--danger)}.editing-warning{display:grid;grid-template-columns:auto 1fr;column-gap:9px;background:#fff7e4;border:1px solid #f0d9a9;color:#76510f;padding:12px 14px;border-radius:9px;margin-bottom:18px;font-size:12px}.editing-warning>span{grid-row:1/3;color:#e6a725}.editing-warning small{font-size:10px}.reply-composer{background:#fff;border:1px solid var(--line);border-radius:13px;margin:24px 0;padding:20px;box-shadow:0 7px 28px rgba(24,55,41,.05)}.reply-composer>header{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px}.reply-composer>header>div{display:flex;align-items:center;gap:10px}.reply-composer>header>div>div{display:grid;gap:3px}.reply-composer header small{color:var(--muted);font-size:10px}.ai-mark{display:grid;place-items:center;width:32px;height:32px;border-radius:9px;background:var(--green-soft);color:var(--green);font-size:17px}.draft-state{font-size:10px;color:var(--muted);background:#f2f5f3;border-radius:20px;padding:5px 8px}.reply-composer textarea{resize:vertical;min-height:150px;font:inherit;font-size:13px;line-height:1.55}.reply-composer textarea:disabled{background:#f4f6f5}.composer-actions{display:flex;justify-content:space-between;align-items:center;margin-top:10px}.composer-actions small{color:var(--muted);font-size:10px}.secondary-action{border:1px solid #b8c6bf;background:#fff;color:var(--green-dark);border-radius:8px;padding:9px 13px;font-size:11px;font-weight:700;cursor:pointer}.send-form{display:flex;justify-content:flex-end;align-items:end;gap:10px;border-top:1px solid #edf1ef;margin-top:14px;padding-top:14px}.send-form label{width:170px}.send-button{height:38px;border:0;border-radius:8px;background:var(--green);color:#fff;padding:0 17px;font-size:11px;font-weight:750;cursor:pointer}.send-button:disabled,.secondary-action:disabled{opacity:.45;cursor:not-allowed}.internal-notes{margin:28px 0 50px}.internal-notes h3{font-size:14px;color:var(--green-dark);margin-bottom:12px}.internal-notes article{display:flex;gap:10px;padding:13px 0;border-top:1px solid #e3e9e6}.note-avatar{flex:0 0 29px;height:29px;display:grid;place-items:center;border-radius:50%;background:#e8f3ed;color:var(--green);font-weight:750;font-size:11px}.internal-notes article>div:last-child{flex:1}.internal-notes article header{display:flex;justify-content:space-between;font-size:11px}.internal-notes time{color:var(--muted);font-size:9px}.internal-notes p{margin:7px 0 0;white-space:pre-wrap;font-size:12px;line-height:1.5}.no-notes{color:var(--muted);font-size:11px}@media(max-width:800px){.collaboration-workspace{grid-template-columns:1fr}.send-form{align-items:stretch;flex-direction:column}.send-form label{width:100%}.send-button{width:100%}}