.ticket-workflow-page{max-width:1120px}.workflow-tabs{display:flex;gap:6px;margin:22px 0 16px;padding:5px;background:#eef4f1;border-radius:10px;width:max-content}.workflow-tabs a{padding:8px 15px;border-radius:7px;color:var(--muted);font-size:12px;font-weight:700;text-decoration:none}.workflow-tabs a.active{background:#fff;color:var(--green-dark);box-shadow:0 1px 5px rgba(24,55,41,.08)}.workflow-grid{display:grid;grid-template-columns:minmax(380px,.9fr) minmax(400px,1.1fr);gap:16px;align-items:start}.workflow-builder,.workflow-list{padding:20px}.workflow-builder>header h2,.workflow-list>header h2{margin:0;color:var(--green-dark);font-size:17px}.workflow-builder>header p{margin:5px 0 16px;color:var(--muted);font-size:12px}.workflow-builder form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.workflow-builder label,.workflow-builder fieldset{display:grid;gap:5px;color:var(--muted);font-size:11px;font-weight:700}.workflow-builder .wide,.workflow-builder fieldset,.workflow-builder .primary-button{grid-column:1/-1}.workflow-builder input:not([type=checkbox]),.workflow-builder select,.workflow-builder textarea{width:100%;box-sizing:border-box;border:1px solid #c7d1cc;border-radius:8px;background:#fff;padding:9px 10px;font:inherit;color:var(--text)}.workflow-builder input:not([type=checkbox]),.workflow-builder select{height:40px}.workflow-builder textarea{resize:vertical}.workflow-builder .check{display:flex;align-items:center;gap:7px;color:var(--text);font-weight:600}.workflow-builder .check input{accent-color:var(--green)}.workflow-builder fieldset{grid-template-columns:1fr 1fr;padding:12px;border:1px solid var(--line);border-radius:9px}.workflow-builder legend{padding:0 5px;color:var(--green-dark)}.workflow-list>header{display:flex;justify-content:space-between;align-items:center;padding-bottom:10px}.workflow-list>header span{display:grid;place-items:center;min-width:28px;height:24px;border-radius:14px;background:var(--green-soft);color:var(--green);font-weight:750}.workflow-list>div{display:flex;align-items:center;gap:12px;padding:13px 0;border-top:1px solid #edf1ef}.workflow-list>div>span{display:grid;gap:3px;min-width:0;flex:1}.workflow-list strong{font-size:13px}.workflow-list small{color:var(--muted);font-size:10px}.workflow-list button{border:0;cursor:pointer}.workflow-empty{padding:35px 10px;text-align:center;color:var(--muted);font-size:12px}.advanced-ticket-panel{margin-top:8px}.advanced-ticket-panel>summary,.relationship-panel>summary,.followers-panel>summary{cursor:pointer;padding:13px 0;border-top:1px solid #edf1ef;color:var(--green-dark);font-size:11px;font-weight:750;list-style:none}.advanced-ticket-panel>summary::after,.relationship-panel>summary::after,.followers-panel>summary::after{content:'+';float:right;color:var(--green)}details[open].advanced-ticket-panel>summary::after,details[open].relationship-panel>summary::after,details[open].followers-panel>summary::after{content:'−'}.ticket-meta-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.ticket-meta-grid label{display:grid;gap:4px;color:var(--muted);font-size:9px;font-weight:750;text-transform:uppercase}.ticket-meta-grid .wide{grid-column:1/-1}.ticket-meta-grid input,.ticket-meta-grid select,.ticket-meta-grid textarea{width:100%;box-sizing:border-box;border:1px solid #c7d1cc;border-radius:7px;background:#fff;padding:8px;font:inherit;font-size:11px}.ticket-meta-grid button,.relationship-form button,.follower-form button{justify-self:start;border:0;background:transparent;color:var(--green);padding:5px 0;font-size:11px;font-weight:750;cursor:pointer}.custom-field-set{grid-column:1/-1;display:grid;grid-template-columns:1fr 1fr;gap:9px;padding-top:8px;border-top:1px dashed var(--line)}.relation-list,.follower-list{display:grid;gap:6px;margin-bottom:9px}.relation-list a,.follower-list span{display:flex;justify-content:space-between;gap:7px;padding:7px 8px;border-radius:7px;background:#f5f8f6;color:var(--text);font-size:10px;text-decoration:none}.relationship-form,.follower-form{display:grid;grid-template-columns:1fr;gap:7px}.relationship-form select,.relationship-form input,.follower-form select{height:34px;border:1px solid #c7d1cc;border-radius:7px;background:#fff;padding:0 8px;font-size:10px}.presence-strip{display:flex;align-items:center;gap:6px;margin-bottom:13px;color:var(--muted);font-size:10px}.presence-strip b{display:grid;place-items:center;width:23px;height:23px;border-radius:50%;background:var(--green-soft);color:var(--green);font-size:9px}.mention-hint{color:var(--muted);font-size:9px}.autosave-state{display:inline-flex;align-items:center;gap:5px;color:var(--muted);font-size:10px}.autosave-state.saving{color:#91680e}.autosave-state.saved{color:var(--green)}.recipient-confirm{display:flex!important;align-items:center;gap:7px;width:auto!important;padding:0 8px;text-transform:none!important;letter-spacing:0!important}.recipient-confirm input{accent-color:var(--green)}.bulk-toolbar{display:flex;align-items:center;gap:9px;margin:10px 0;padding:10px 12px;border:1px solid var(--line);border-radius:9px;background:#f8fbf9}.bulk-toolbar strong{font-size:11px}.bulk-toolbar select{height:34px;border:1px solid #c7d1cc;border-radius:7px;background:#fff;font-size:11px;padding:0 8px}.bulk-toolbar button{height:34px;border:0;border-radius:7px;background:var(--green);color:#fff;padding:0 12px;font-size:11px;font-weight:750}.bulk-ticket-row{display:grid;grid-template-columns:28px minmax(0,1fr)}.bulk-ticket-row>input{margin:21px 0 0 8px;accent-color:var(--green)}.bulk-ticket-row .ticket-row{grid-column:2}.priority-marker{display:inline-flex;width:max-content;padding:2px 6px;border-radius:10px;background:#eef2f0;color:var(--muted);font-size:9px}.priority-marker.urgent{background:#fff0ef;color:#b5302a}.priority-marker.high{background:#fff5dc;color:#91680e}@media(max-width:900px){.workflow-grid{grid-template-columns:1fr}.ticket-meta-grid,.custom-field-set{grid-template-columns:1fr}.ticket-meta-grid .wide{grid-column:auto}}